Life insurance

that starts with you.

We understand that making a claim can be a difficult and emotional time and we are here to ensure that you get the assistance you need to make the process as straightforward as possible.
 
In the event of a claim, follow these simple steps.
 
  
  1. Call or email us for a claims form:
    Phone:  1800 660 137
    Email:  claims@maxlifeinsure.com.au

  2. Mail your completed claims form to:

    Claims Team
    MaxLife Customer Service
    PO Box 6143
    Melbourne VIC 3004
 
To process the claim we may need additional information. We may ask for medical documents or other information, for which the person making the claim may need to pay.
  
Once we have received all relevant information and the claim has been approved by us, the benefit will be paid.