Contact us
1800 660 137
9am - 5pm Mon - Fri
1800 660 137
9am - 5pm Mon - Fri

Protect what

matters most

How to make a claim

We understand that making a claim can be a difficult and emotional time and we are here to ensure that you get the assistance you need to make the process as straightforward as possible.
 
In the event of a claim, follow these simple steps.
 
  
  1. Call or email us for a claims form:
    Phone:  1800 660 137
    Email:  claims@maxlifeinsure.com.au

  2. Mail your completed claims form to:

    Claims Team
    MaxLife Customer Service
    PO Box 6143
    Melbourne VIC
    3004
 
To process the claim we may need additional information. We may ask for medical documents or other information, for which the person making the claim may need to pay.
  
Once we have received all relevant information and the claim has been approved by us, the benefit will be paid.
 

Contact us

If you have any questions regarding MaxLife Insurance, please contact the MaxLife Customer Service team.

Call us

1800 660 137 1800 660 137

9am - 5pm Mon - Fri

Write to us

MaxLife Customer Service,
PO Box 6143,
Melbourne VIC 3004